How Clubi.live collects, uses, protects, and shares personal data.
Effective Date: April 3, 2026
Last Updated: May 17, 2026
Clubi Life Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal data in accordance with the GDPR, Cyprus law, and applicable EU regulations.
By using the Service, you acknowledge and agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We may collect:
Name
Email address
Username
Billing-related metadata
Uploaded content
Communications with support
Account credentials
User prompts and interactions submitted through AI features
1.2 Automatically Collected Information
We may automatically collect:
IP address
Browser type
Device identifiers
Operating system information
Session activity
Usage analytics
Streaming activity and engagement metrics
Referral URLs
Cookie and tracking data
1.3 Payment Information
Payments may be processed through third-party providers such as Stripe, Apple, Google, PayPal, Skrill, or other payment processors.
We do not store complete payment card information.
Payment providers may process data according to their own privacy policies.
1.4 User-Generated Content
We may collect and process comments, uploads, prompts, AI interactions, reports, messages, and other materials voluntarily submitted through the Service.
1.5 Cookies and Tracking Technologies
We may use:
Essential cookies
Analytics technologies
Authentication cookies
Security cookies
Marketing and advertising technologies
Meta Pixel
Google Analytics
Users in applicable jurisdictions may be presented with a cookie consent banner and consent management platform.
2. How We Use Information
We may use personal data to:
Provide and maintain the Service
Process subscriptions and virtual goods purchases
Personalize user experiences
Improve platform functionality and AI systems
Detect fraud, abuse, or harmful activity
Moderate content and enforce policies
Communicate with users
Comply with legal obligations
Conduct analytics and performance monitoring
Protect platform integrity and security
3. Legal Bases for Processing (GDPR)
Where GDPR applies, we process data under the following legal bases:
Performance of a contract
Legitimate interests
User consent
Compliance with legal obligations
Protection against fraud and abuse
3.1 Legal Bases by Data Category
Different categories of personal data may be processed under different lawful bases, including:
Account data — contract performance
Payment metadata — legal obligations and contract performance
Analytics data — legitimate interests or consent
Marketing communications — consent where required
Moderation and safety data — legitimate interests and legal compliance
4. AI Systems, Analytics, and Automated Decision-Making
We may use automated systems, analytics tools, and AI technologies to:
Improve platform performance
Personalize features and recommendations
Detect suspicious or harmful activity
Moderate content
Prevent fraud and abuse
Improve AI-generated experiences
Automated systems may contribute to moderation or enforcement decisions.
Users are responsible for prompts, uploads, and interactions submitted through the Service.
5. Sharing of Information
We may share personal data with:
Payment processors
Hosting and cloud providers
Analytics providers
Fraud prevention and moderation providers
Legal authorities where required by law
Professional advisers or compliance providers
We do not sell personal data.
6. International Data Transfers
Your data may be transferred outside the European Economic Area.
Where required, we implement safeguards such as:
Standard Contractual Clauses
Contractual protections
Security measures required under applicable law
7. Data Retention
We retain personal data only for as long as reasonably necessary for:
Service operation
Account management
Fraud prevention
Legal and tax compliance
Dispute resolution
Security and moderation purposes
Retention periods may vary depending on the nature of the information and applicable legal obligations.
8. Your Rights Under GDPR
Users located in the EEA or UK may have rights including:
Access to personal data
Correction of inaccurate data
Deletion of personal data
Restriction of processing
Objection to processing
Data portability
Withdrawal of consent at any time
Withdrawal of consent does not affect the lawfulness of processing conducted before withdrawal.
Users may also file complaints with relevant data protection authorities.