Refund Policy
Refund rules for subscriptions, credits, virtual goods, and platform purchases.
Effective Date: April 3, 2026
Last Updated: May 17, 2026
This Refund Policy explains the rules governing subscriptions, virtual goods, credits, and purchases made through Clubi.live (“Service”), operated by Clubi Life Ltd. (“Company,” “we,” “our,” or “us”).
1. Company Information
Company Name: Clubi Life Ltd.
Registered Address: Thessalinikis 13, Limassol, Cyprus
Support Contact:
Abuse & DSA Reporting:
2. Digital Services and Virtual Goods
Clubi.live provides digital entertainment services including:
- Subscription access
- AI-generated entertainment content
- Virtual credits
- Virtual gifts and engagement features
- AI chat and interaction systems
- Streaming and premium content
All purchases relate to digital services and virtual goods.
3. General Refund Policy
Except where required by applicable law:
- Subscription payments are non-refundable
- Credit purchases are non-refundable